Return Policy



At conciliandos.com/shop, quality is our highest priority. We guarantee our products to be free of manufacturing defects. We also understand that not every order process goes perfectly, but if things don't go as planned, Conciliandos guarantees fair resolution such as replacement or refund.

Refund

All unopened/unused products can be returned within 7days of purchase for a full product price refund. Kindly return the package with the original invoice. Upon receipt, we will verify the product refund eligibility and process a refund  within 1 to 5 working days. please note that this time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return and the time it takes your bank to process our refund request.

7 days Return

All defective products can be returned within 7 days of purchase. Kindly contact us or please click  Return to initiate the return process.  We will process your return within 3 business days. We do not offer a replacement for defective items after 7 days of product purchase/ delivery please see the  warranty for further 

Packages missing hardware components.

Warranty

All our products are covered by manufacturer’s warranty . Please feel free to contact the manufacturer directly for warranty claims and repairs with the original receipt . You can also contact us to help you find the right service center.


 To initiate a return now, please click   Return

NB: It is your responsibility to familiarize yourself with this return policy. By placing an order for any of our products, you indicate that you have read this return policy and that you agree with and fully accept the terms of our return policy.


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